Shipping

All orders are shipped directly from Hong Kong, China.

We work closely with leading international logistics providers, including DHL, FedEx, and UPS, to ensure fast and reliable worldwide delivery.

Shipping is not free.
International shipping fees typically start at around USD $95, depending on the product type, quantity, and destination. Final shipping costs will be calculated based on your order.

Important:
The shipping fee already includes customs clearance, duties, and applicable taxes, so customers only need to pay:

• Product cost

• Shipping fee

There are no additional hidden charges upon delivery.

Once your order is confirmed, we will begin preparing your items.
Order processing and packaging usually take 1–2 business days.

After shipment, you will receive a tracking number promptly.
You can track your package in real time via TRACK ORDER.

Estimated delivery time is 3–7 business days after dispatch, depending on your location and local courier operations.

Shipping rates, carriers, and delivery times may vary and are subject to change without prior notice.

Returns and Refunds

If your order has not yet been shipped, you may request to cancel your order by contacting us through one of the following channels:

Email:
peptidesupplys@outlook.com

WhatsApp Contacts:

• Jacky — WhatsApp: +(1)302-345-8096

• Bella — WhatsApp: +(852)5247-0917

• David — WhatsApp:+(1)207-886-4457

Please note that refunds may be requested within 30 days from the date the order is placed.

Once an order has been shipped, it can no longer be canceled.

Refund Timeframe

Once approved, refunds are typically processed and credited back to your original payment method within 2–3 business days.

Bulk and Special Orders

For bulk purchases or special order requests, please Contact us directly.
Our dedicated customer support team will be happy to assist you and accommodate your specific requirements.